These general terms and conditions, made available to the Buyer for reproduction and storage pursuant to art. 12, Legislative Decree 9 April 2003, n. 70 and subsequent amendments, concern the purchase of products made remotely through the website (the “Site”) of the Seller: Marketing 360 S.r.l., Via Canaletto n. 61 – 60019 Senigallia (AN), Chamber of Commerce of Ancona, VAT number 002177190424, Email: (the “Seller”).

Art. 1 Scope of Application

1.1 These General Sales Conditions apply to all sales made by the Seller on the Site.

1.2 If you enter your tax code during a purchase, you are presumed to act as a Consumer. If you enter a VAT number, you are presumed to act as a Professional. The implications of purchasing as a Consumer or Professional will be explained later.

1.3 The terms indicated are working days, excluding Saturday, Sunday, and national holidays. The images and descriptions on the Site are indicative, colors may vary.

1.4 The General Sales Conditions can be modified at any time and become effective upon their publication on the Site.

1.5 The General Sales Conditions in force are those at the time of sending the purchase order.

1.6 These Conditions do not govern sales by subjects other than the Seller present on the Site via links.

1.7 Before transactions with such subjects, check their sales conditions.

1.8 The Seller is not responsible for services or products provided by such subjects.

1.9 The Seller does not control linked sites and is not responsible for them.

1.10 Read these Conditions carefully before making a purchase.

1.11 On this Site, it is not possible to order via email or phone, unless otherwise agreed.

1.12 The content of the Site is owned by the Seller or third parties, reproduction without consent is prohibited.

1.13 The Seller is not responsible for indirect damages arising from the use of the Site or the inability to use it.

Art. 2 Purchases on the Site

2.1 Follow the procedure on the Site to make a purchase. The contract is concluded when the order reaches the Seller’s server.

2.2 Inform the Seller if you suspect misuse of information on the Site.

2.3 Ensure that the provided information is complete and true.

2.4 The Seller may refuse orders from users who have violated the General Conditions.

2.5 Read and accept the Conditions to place an order.

2.6 Alcoholic products are not sold on the Site, only for adults or food.

2.7 After the purchase, you will receive an order confirmation email.

Art. 3 Product Availability

3.1 Information on the availability of Products is on the Site.

3.2 Products are in limited quantities. They may not be available after the order.

3.3 If a Product is not available, the Customer can terminate the contract or accept alternatives.

3.4 In case of a refund, it will be made within 7 days.

3.5 If you exercise the right of withdrawal, the contract is terminated.

Art. 4 Prices

4.1 Prices on the Site include VAT, shipping costs are specified.

4.2 Prices do not include the WEEE contribution, as the Products are not subject to it.



Art. 4 Prices (continued)

4.3 The Seller reserves the right to change prices at any time. Changes do not affect orders already placed.

4.4 If there are errors in the prices on the Site, the Seller will inform the Buyer, who can confirm the order at the correct price or cancel it.

4.5 In the event of cancellation, the Seller will refund the amount paid.

Art. 5 Payments

5.1 Payment methods are specified on the Site. The Seller may change them at any time.

5.2 The Buyer guarantees that he is authorized to use the chosen payment method.

5.3 In case of non-payment, the order is canceled.

5.4 Payments are secure, but the Seller is not responsible for unauthorized access to payment data.

Art. 6 Delivery

6.1 Delivery times are indicative and may vary.

6.2 The Seller is not responsible for damages due to delayed delivery.

6.3 Upon receipt, the Buyer must check the conformity of the Products and report any defects within 7 days.

6.4 The Buyer must provide accurate delivery information. In case of incorrect information, the Buyer pays additional costs.

Art. 7 Right of Withdrawal

7.1 The Consumer has the right to withdraw from the contract within 14 days without giving any reason.

7.2 The withdrawal period expires after 14 days from the day the Buyer or a third party, other than the carrier, takes physical possession of the goods.

7.3 To exercise the right of withdrawal, the Consumer must inform the Seller of the decision to withdraw.

7.4 In case of withdrawal, the Seller refunds all payments received, including delivery costs, within 14 days.

7.5 The Seller may withhold the refund until he receives the goods back or the Consumer provides evidence of having sent them back.

7.6 The Consumer must return the goods without undue delay and within 14 days from the day he communicated the withdrawal.

7.7 The Consumer is responsible for the decrease in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Art. 8 Guarantees

8.1 The Seller is liable for defects in the goods for 2 years from delivery.

8.2 The Consumer must report the defect within 2 months of discovery.

8.3 The Seller may replace the defective goods or reduce the price.

8.4 The guarantee does not cover defects caused by improper use.

Art. 9 Applicable Law and Jurisdiction

9.1 The contract is governed by Italian law.

9.2 Any dispute will be referred to the exclusive jurisdiction of the Italian courts.

Art. 10 Contacts

10.1 For information or assistance, contact the Seller at the email address: